We Have Made Important Changes and Improvements to Protect Your Health During Covid-19
We at Supra-Gingival Dentistry understand that one of the most important things we can do to protect you is to train and educate our staff on infection control and other ways to keep you safe.
Infection control has always been a top priority for our practice and you may have seen this during your visits to our office. Our infection control processes are in place so that when you receive care, it’s both safe and comfortable. We want to tell you about the infection control procedures we follow in our practice to keep patients and staff safe.
Our office follows infection control recommendations made by the American Dental Association® (ADA), the U.S. Centers for Disease Control and Prevention (CDC), and the Occupational Safety and Health Administration (OSHA). We follow the activities of these agencies so that we are up-to-date on any new rulings or guidance that may be issued. We do this to make sure that our infection control procedures are current and adhere to each agencies’ recommendations.
Along with our already stringent infection control, we have added the following extra features to protect you:
- Secondary UV light disinfection after our CDC approved disinfection.
- UV & HEPA Air purifiers in the operatories.
We will avoid back-to-back patients in the same operatory to allow extra time for disinfection.
Training that has been implemented and is being practiced
- Our team has had training in proper handwashing techniques. This may seem basic; however it is the most important thing we can do to prevent the spread of the virus. Yet research shows that there is often poor compliance and is usually not done well. Consequently, we have spent a lot of time ensuring that our team does it well and often, especially before and after every patient encounter.
- Our team has practiced the appropriate use of personal protective equipment (PPE) before caring for a patient to prevent any contamination.
- We encourage our staff members that if they are not feeling well to stay home for two weeks (We have a backup team if someone is ill).
- We will have everyone in the office take their temperature at the beginning of every day. We will immediately send home anyone with an elevated temperature (100.2 F and above).
- Our office has made sure that we limit the numbers of staff providing their care to facilitate social distancing within the office and among team members.
- We have created a specific checklist of recommendations for our team to follow so that they arrive at work healthy and go home to their families without worry.
Before any patient arrival every effort is made to
- Filter patients when scheduling appointments using our established and newly-recommended screening checklists and scripts
- Reschedule patients who show any signs of a cough or a fever, or who describe having any concerning symptoms.
- Instruct patients to call ahead and reschedule their appointment if they develop symptoms of a respiratory infection (e.g., cough, sore throat, or fever) on the day they are scheduled to be seen.
Promoting social distancing
- We have decided to prioritize seniors and high-risk patients to be our first patients of the day at a specific hour, to lessen contact with other people.
- When scheduling patients we are spreading out the schedule so that there will be fewer people in the waiting room. There will be a maximum of two people at a time.
- If a patient is being accompanied, their escort should wait in the car to limit the number of people in the waiting room and promote social distancing
Safety measures that are taken upon arrival at our office
- Our team has posted visual alerts (e.g., signs, posters) at the entrance door advising patients of the COVID-19 risk and advising them not to enter the facility when ill.
- Masks and tissues are accessible immediately upon entry and instructions are provided on how to use tissues to cover the nose and mouth when coughing or sneezing; as well as how to dispose of tissues and contaminated items in waste receptacles.
- We will be providing supplies such as hand sanitizer with 60-95% alcohol, tissues, and no-touch receptacles for disposal throughout the office.
- There will be photos at the entrance and in the waiting room to provide patients and HCP (Health Care Personnel) with instructions about hand hygiene, respiratory hygiene and cough etiquette. Those instructions will include:
- How and when to perform hand hygiene.
- How to use tissues or elbows to cover nose and mouth when coughing or sneezing.
- How to dispose of tissues and contaminated items in a waste receptacle.
As You Can See, We Are Working Hard To Protect You!
If you have any questions or would like to schedule a dental appointment in Studio City, California, with our dentist, call our Dr. Jose-Luis Ruiz today.
Due to current situations, we understand that your finances might be scary. Right now, we have better financial options such as Compassionate Financing. We will be and want to be as helpful as we can.